Tuesday, November 1, 2011

21st Century Store Manager - Reseach Preview

Great Article on Retail.

Key Points:
  • Customers are incredibly empowered with Mobile Technology, causing weakness to brick and mortar stores
  • Manager and Employees in the store are most important in overcoming weakness
  • Four main ways ALL retailers can implement changes for benefit:
    • Give Managers more access to information on goods and services they are selling
    • Give Managers access to operational metrics on whats happening "in the store" REAL TIME
    • Present this information WHERE the Manager IS and...
    • The Manage needs to be out on the floor of the store
Good information in this article...



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